Terms & Conditions
Last Updated: October 2023
1. Introduction
Welcome to Smokova™. These Terms & Conditions govern your use of our website and the purchase of our premium BBQ accessories. By accessing our site or purchasing from us, you agree to be bound by these terms. Smokova is a USA-based brand dedicated to providing high-quality stainless steel rolling grill baskets and accessories.
2. Use of Website
By using our website, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. Purchases & Payments
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Prices for our products are subject to change without notice. We accept major credit cards and secure payment methods for all transactions.
4. Shipping & Delivery
We currently ship exclusively within the United States. Orders are typically processed within 1-2 business days. We offer Free Shipping on all orders over $100. Standard shipping times range from 3-7 business days depending on your location. Smokova is not responsible for delays caused by shipping carriers or unforeseen circumstances.
5. Returns & Refunds
We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging. Refunds will be processed to the original method of payment.
6. Product Information & Warranty
Smokova products are crafted from premium food-grade stainless steel designed for durability and high-heat performance. While our rolling grill baskets are built to last, proper care and cleaning are essential for longevity. We warrant that our products will be free from manufacturing defects upon delivery.
7. Limitation of Liability
In no case shall Smokova, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.
8. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Smokova or its content suppliers and protected by United States and international copyright laws. The Smokova™ name and logo are trademarks of our brand.
9. Governing Law
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the state in which our business is registered.
10. Changes to Terms
You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
11. Contact Information
Questions about the Terms & Conditions should be sent to us at support@Smokova.com.